Reference

How firikin Handles Your Personal Information

This Privacy Policy covers exactly what information we collect when you open or use your firikin account, how we store it, who can access it, and the steps we take to protect it.

Data collected at account creationPayPal, Venmo, Play+ payment dataCookie and session trackingYour right to request deletionContact path for data questions
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firikin How firikin Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to review, correct, or request deletion of personal data we hold on your account, our support team handles those requests directly. You do not need a lawyer or a formal legal notice — just a message through the channel that works best for you. We aim to acknowledge privacy requests within one business day and resolve them as quickly as the verification process allows.

Team online

Live Chat

Open the chat icon inside your account dashboard and select 'Privacy Request' from the topic menu. A support agent will pull up your data profile during the session.

Email Support

Send your request to the privacy contact address listed in your account settings. Include your registered email and the specific data category you are asking about.

Account Settings

Some data preferences — like marketing email opt-outs and cookie settings — can be adjusted directly inside your account settings page without contacting support.

DATA HANDLING PRACTICE

How We Protect and Manage Your Account Data

Your information is protected through a combination of technical controls and access restrictions. We apply encryption to data in transit and at rest, and we limit internal access to your account records to the teams that need it to process your transactions or resolve a support case. Retention periods, cookie behavior, and your options for data correction are each addressed in the sections below.

Encryption in Transit

All data moving between your device and our servers — including PayPal and Venmo transaction confirmations — is encrypted using current TLS standards. We review cipher configurations regularly.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the account dashboard is used. You can manage or decline non-essential cookies through the cookie preference center in your account.

Data Retention Windows

Account records are kept for as long as your account is active and for the period required by applicable state financial regulations after closure. You may request a retention summary at any time.

Access Request Process

To see the personal data we hold, submit a verified request through live chat or your account settings. We confirm your identity first, then provide a summary of your stored data within the applicable state deadline.

Common Questions About Your Privacy Rights

These are the questions we hear most often from members who want to understand how their information is handled, corrected, or removed. If your question is not covered here, live chat is the fastest way to get a direct answer.

We share data only with payment processors like PayPal and Venmo to complete your transactions, and with identity verification services where state law requires it. We do not sell personal data to advertisers.

Submit a verified data access request through live chat or by emailing the privacy address in your account settings. We verify your identity first, then deliver a summary within the timeframe your state requires.

Yes. Submit a deletion request through your account settings or via live chat. We remove what we are not legally required to retain and confirm the deletion in writing once the process is complete.

We store the transaction reference returned by PayPal or Venmo — not your login credentials. Your wallet balance and transaction history are visible inside your firikin account dashboard.

Session cookies keep you logged in across pages. Analytics cookies help us improve the account dashboard. Non-essential cookies can be turned off through the cookie preference center without affecting your login or payment flow.

Reach out via live chat first — our support team can pull up your account record immediately. For formal complaints, use the privacy email address in your account settings; we acknowledge formal requests within one business day.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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